Privacy policy

Palmer Ace Hardware Privacy Policy

Last Updated: March 14, 2025

At Palmer Ace Hardware ("we," "us," or "our"), located at 940 Kinderkamack Rd, River Edge, NJ 07661, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us, including through our website, in-store interactions, or SMS marketing programs.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact details you provide when signing up for marketing communications, making a purchase, or contacting us.
  • Transactional Information: Details about your purchases or interactions with Palmer Ace Hardware.
  • Automatically Collected Information: IP address, browser type, and device information when you visit our website or interact with our digital services.

2. How We Use Your Information

We use your information to:

  • Provide you with marketing communications, promotional offers, and updates via SMS, email, or phone, as per your consent.
  • Process transactions and fulfill your requests.
  • Improve our products, services, and customer experience.
  • Comply with legal obligations.

3. SMS Marketing Program

By providing your phone number and agreeing to receive communications, you consent to the following:

*"I agree to receive marketing communications, promotional offers, and updates from Palmer Ace Hardware via email, SMS, or phone. I understand that I can unsubscribe at any time by following the instructions provided in the communications."*

  • Opt-Out: To stop receiving SMS messages, reply "STOP" to any message or follow the unsubscribe instructions provided.
  • Message Frequency: Message frequency may vary.
  • Costs: Message and data rates may apply, depending on your mobile carrier plan.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist us in delivering SMS, email, or other services (e.g., SMS marketing platforms).
  • Legal Requirements: If required by law or to protect our rights and safety.

5. Your Choices

  • Unsubscribe: You can opt out of marketing communications at any time by following the instructions in the SMS, email, or by contacting us directly at [Orders@palmeracehardware.com].
  • Access or Update: You may request access to or correction of your personal information by contacting us.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Palmer Ace Hardware
940 Kinderkamack Rd, River Edge, NJ 07661
Phone: (201) 262-0900

Email: orders@palmeracehardware.com